My Personal Experience of Playing at Casumo
When I was playing at Casumo, luck was on my side. Before I tell you about how I evaluated the casino and what information I found out, I would like you to know how it all went. So, here I briefly describe my experience at Casumo casino:
1. I made my first deposit (540 rands or €30). For this, I used NETELLER. If you want to know more about payment methods - keep reading.
2. The welcome bonus offered by the casino appeared on my account right after it (the bonus was 100% to the deposit amount).
3. I did not spend much time looking for a game as I was in a mood for a Jokerizer by Yggdrasil. The slot has quite high volatility and is exciting to play. I also like it because of its flexible RTP rate from 88% to 99%. Overall, I always enjoy the great atmosphere of the game and the decent winnings it brings me.
4. I was making bets until I won 5300 rands (€296) which is almost 10 times more than my deposit. At this point, I decided to stop and withdraw my winnings. 5300 rands is not that much but still a lot considering the amount of the deposit.
5. The same day I made the withdrawal request, the money came to my NETELLER account.
As you can see, my gambling experience at this casino was quite successful that day. Nevertheless, I found some pitfalls that you should be aware of. Let me show them to you.
Casumo Casino Review: 6 Steps Guide
If you read any of my reviews, you know that I always suggest the following 6 essential steps in order to choose a decent casino. When I evaluated a Casumo gaming website, I used my usual criteria. Here are the main things I considered:
Security has always been my priority number one. If a casino does not hold any licences, I never add it to my list. For SA players, I recommend giving preference to casinos with an MGA licence. If you see a sign with this abbreviation on the bottom of a gaming website, it means the casino was checked by Malta Gambling Authority which is an independent testing organization. Speaking of Casumo casino, it does have such a licence. Let me show you the website footer:
As you see, Casumo holds an MGA licence which proves its reliability.
However, this is not the last thing you have to consider.
If you want your personal information to be protected (and I know you do), you have to play in casinos with 128-bit SSL data encryption. When it comes to fairness, the presence of eCOGRA certificate is a sign that the casino does not trick its players. Casumo casino is certified by eCOGRA, which means you definitely can trust it.
Depositing and withdrawal options
Lots of those who have never played at online casinos before, make one big mistake. Before making the first deposit, they look at the list of payment methods, find the ones they like there, and top up the account. BUT the payment methods turn out to be related only to depositing. The point is, the list of withdrawal options usually is much shorter.
That is exactly what I found out at Casumo casino.
However, I didn’t buy it. I checked both lists of payment options and knew the difference between them from the beginning. In fact, this is the main reason why I did all the transactions via NETELLER. It was the only method that could be used for both depositing and withdrawal.
Here are two screenshots where you can see everything yourself.
I had a NETELLER account, so the presence of such an option was ok for me. It was quite easy to deposit 540 rands and withdraw 5300 rands. But if you prefer using a different payment system, it is better to look for another casino.
It’s time to discuss the welcome bonus offered by Casumo casino. All new players get a 100% deposit bonus up to €300 (5400 rands) on the first deposit. I made a screenshot of it:
If you know me well, you are aware of the fact that I do not care much about the amount of the bonus. Wagering requirements play a more important role for me as they can be very tricky. I have to say that this is not Casumo's case. In this casino, terms and conditions are very clear. Their welcome bonus is really lucrative as the wagering requirements were only 30x (which is a great number), and the game weighting was as follows:
After learning all the information I have just told you, I have decided that the bonus is certainly worth claiming. The process of wagering it was very quick. I decided to make small bets without taking much risk and managed to win 5300 rands slowly increasing the bet size.
If you like getting bonuses and look for the best ones, my advice is always to read bonus terms carefully. Otherwise, you might end up at a casino that requires you to wager the bonus an endless number of times.
To avoid such situations is pretty easy. You just need to evaluate the wagering requirements and check the game weighting.
Bad news: Casumo casino offers not many games which might disappoint experienced players. The website contains 850 games in total. Consider that 60 of them are live games.
Good news: The website allows the users to sort all the games by the provider. The filter helps to find the right entertainment quickly. When I was choosing a game to play, I wanted to find something teasing and exciting. With the filter, I found Yggdrasil which fully matches those criteria. If you have your favourite providers, just select them on the list and find a perfectly suitable game for you.
I believe it is great that we all can play different games on the go. If you like playing casino games on a smartphone or tablet as much as I do, you need to pay attention to its mobile compatibility before registering. I have experienced a lot of casinos with pretty poor-designed mobile versions: some features are not available, buttons are not responsive, filters do not work properly, etc.
I tried to play games at Casumo casino on my smartphone and had no problems with it. The website works smoothly, and the design is very similar to the PC version.
Availability and responsiveness of support
The next thing I always suggest checking is the quality of support. Speaking of Casumo casino, it offers two ways to reach support: email and online chat. As you may guess, I tested both options even though I did not have any real problems or questions.
So, I wrote a message in a live chat and started waiting. In the beginning, I was answered by the bot that said “all operators are busy” and was asked to wait more.
5 min passed… then 10… then 15.. No answer.
After about 20 min of waiting, I finally got the message:
The manager who was chatting with me was very nice and well-qualified. However, I wasn’t satisfied with the time I had to wait in order to get a response. I do understand that support is not the most important thing in the casino. But believe me, you think so only until you bump with some problem and need help urgently.
I still have some more information to tell you. Here are two more things you have to know about Casumo casino:
An opportunity to set limits.
This casino allows players to set certain time and money limits for every session. As for me, it is a very useful feature for those who are afraid to get gambling addiction. Moreover, you even can suspend your account at all, if you need that.
Honestly, I did not try any of the features since I have no problems with bankroll management. However, I’m sure there are gamblers who would appreciate such an option so take a look:
By the way, if you or anyone from your family is gambling-addicted, or you are just afraid to get such a harmful habit - there are lots of organizations that can help. I am going to tell you about them in my next guides.
What every new player should know
Casumo put a lot of effort into writing a description of rules for different games. The casino devoted the special Slots section for this information. If you are a casino newbie, I highly recommend you to take a look at it. So, here are the questions you can find answers to:
- how to play video slots
- how do the slots work
- how to win in slots machines
- what are the best game features
- and much more.
Winning money is possible at practically every casino. However, not everywhere, it is easy to withdraw them. At Casumo casino, I got all the money I won quite fast. My experience with this gaming site was mostly positive.
Nevertheless, I have to say that the casino does have certain drawbacks. The main weak points are super busy support managers and pretty low game selection.
Only you can decide whether to play at Casumo casino or not. I hope that my honest review did not disappoint you because, as for me, this casino is totally worth your attention. If you also have played on this gaming site, share your impressions with me! Let’s compare our opinions.